How do I transfer my data?

To transfer your data to a device after changing devices, you need to set up either your "Login ID (or Email Address) / Password" or an external (Apple / Google) account.

■Preparation on Your Old Device (Setting Up Your Login ID or External Account)

Before changing devices, be sure to follow the steps below on your old device.

• If linking with a Login ID
• Go to [Menu] > [Data Transfer Settings], set a "Password," and complete "Link Email Address"
• Make a note of the "Login ID" displayed on the same screen and the "Password" you set
• If linking with an external account
• Select the Apple or Google icon and complete the linking (once "Linked" is displayed, you're done)

* If you have already linked an external account, no preparation is needed on your old device.

■Steps on Your New Device (Transferring Your Data)

Launch the app and transfer your data from [Menu] > [Data Transfer Settings] using the method you set up on your old device.

• If transferring with a Login ID
• Enter the "Login ID" (or email address) displayed in Data Transfer Settings and the "Password" you set
• If transferring with an external account
• Select the external account (Apple or Google) you linked on your old device and log in

If you are unable to transfer your data yourself, for example because you have forgotten your login information, please contact us here.