サポート
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Recent activity by サポート-
Please tell me about Exchange Points.
Exchange Points that can be earned from specific Gacha vary in earning period and number of points earned. For details, please check the relevant Gacha page. [Gacha] > [Details] button at the botto...
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My Gold Medals are not in my Gifts.
Some items, including Gold Medals, are received automatically and directly without going through Gifts. You can check the date, time, and quantity received by following the steps below. [Home] > [G...
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Please tell me about the Gacha Drop Rates.
You can check the Drop Rates and contents of each Gacha via the "Gacha Details" button on the Gacha screen.
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I can't change my Profile/Title.
The limit for a Short Comment is 80 characters. You may be able to make the change by adjusting the number of characters. If this doesn't resolve the issue, please contact us here.
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My Gold Medals are not in my Gifts.
Some items, including Gold Medals, are received automatically and directly without going through Gifts. You can check the date, time, and quantity received by following the steps below. [Home] > [G...
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I can't find the Exchange Shop even though it's within the period.
In addition to the regular Exchange Shop, a Special Exchange Shop may be available. Its location may differ each time, so please refer to the Notice for the relevant event. If this doesn't resolve ...
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The target player/item did not appear in the Gacha's "DREAM CHANCE."
We will look into the details, so please contact us here.
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I keep getting matched with the same Club.
Depending on the matchmaking situation, you may be matched against the same Club or higher-ranked Clubs.
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I can't find the Exchange Shop even though it's within the period.
In addition to the regular Exchange Shop, a Special Exchange Shop may be available. Its location may differ each time, so please refer to the Notice for the relevant event. If this doesn't resolve ...
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I keep getting matched with the same Club.
Depending on the matchmaking situation, you may be matched against the same Club or higher-ranked Clubs.