Gacha, Missions, Exchange Shop / Missions not progressing, Rewards not received
- My dice rolls are fixed.
- A different slot from the one I used the Support Item Re-roll Ticket on was re-rolled.
- A Free Gacha or Surprise Gacha was displayed, but it isn't there.
- In what order are Gacha Tickets used?
- I have enough materials for Enhancement, but I can't tap the "Enhance" button.
- I haven't received my Club XI Battle rewards.
- I can't see any Gacha other than the "Beginner Gacha."
- I can't add Players I obtained to my Lineup.
- I can't use a Gift Code.
- My unused Gacha Tickets have disappeared.
- I obtained Crystals, but the "Support Card" is not unlocked.
- I can't find a Player or Support Card I should have obtained.
- The app crashed during a Gacha pull and only my Gold Medals were used.
- I can't find the item I exchanged at the Exchange Shop.
- Items I got from the Gacha are not showing up.
- I can't use a Gacha Ticket I should have / I can't pull the Free Gacha.
- Tournament Rewards have not been granted even after the scheduled date.
- I can't pull from the Gacha.
- I can't find a Mission.
- Please tell me about Exchange Points.
- My Gold Medals are not in my Gifts.
- Please tell me about the Gacha Drop Rates.
- I can't find the Exchange Shop even though it's within the period.
- The target player/item did not appear in the Gacha's "DREAM CHANCE."
- I keep getting matched with the same Club.
- I haven't received the reward for a Mission I completed.
- I can't complete a Mission.