サポート
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Recent activity by サポート-
I haven't received the reward for a Mission I completed.
Depending on the type of Mission, there may be limits on the number of attempts or on the rewards that can be obtained. * Please note that these are different from Daily Missions (which reset every...
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I haven't received the reward for a Mission I completed.
Depending on the type of Mission, there may be limits on the number of attempts or on the rewards that can be obtained. * Please note that these are different from Daily Missions (which reset every...
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I can't complete a Mission.
The Mission's Event Period may have ended, and it may now be in the Reward Claim Period. Please note that Missions cannot be completed once the Event Period has ended. Please check the Event Period...
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I can't complete a Mission.
The Mission's Event Period may have ended, and it may now be in the Reward Claim Period. Please note that Missions cannot be completed once the Event Period has ended. Please check the Event Period...
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My top-up balance has not been updated.
We are unable to investigate top-up balances. There may be a delay in reflecting your balance, so please wait a while. If the issue is not resolved, please contact the relevant service (App Store, ...
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I want to change my payment method.
We are unable to handle changes to payment methods or similar requests. We apologize for the inconvenience, but please contact the relevant service (App Store, Google Play, etc.).
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What payment methods are available on the Browser Version (Official Site)?
For the payment methods available on the Browser Version (Official Site), please check the "Select Payment Method" screen displayed during the purchase process.
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What payment methods are available in the app version?
Payment methods in the in-app "Shop" are determined by each store you use. For details, please contact the support center of each store directly.
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Please tell me about product details and sales periods.
For details and sales periods of the products you are inquiring about, please check the detailed description on each product page in the "Shop." Also, for event-related products, related informatio...
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I requested a refund by mistake.
We will look into the details, so please contact us here.