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  1. Captain Tsubasa:My Golden XI Support
  2. Network, Connection, Performance Issues / App crashes, App runs slowly
  3. Network, Connection, Performance Issues / App crashes, App runs slowly

Network, Connection, Performance Issues / App crashes, App runs slowly

  • My dice rolls are fixed.
  • I can't see any Gacha other than the "Beginner Gacha."
  • The app crashed during a Gacha pull and only my Gold Medals were used.
  • My settings are not saved / are reset.
  • The screen doesn't respond when I tap (click).
  • Text is garbled / Text overflows its frame.
  • Images of Players, Avatars, or backgrounds look wrong / are distorted.
  • Screen transitions do not work properly.
  • The screen goes black / Parts of the screen are not displayed.
  • My device gets hot during play / The battery drains quickly.
  • I'm stuck on the loading screen / Loading is slow.
  • The game runs slowly / is choppy.
  • The app force-closes (crashes) / freezes and I can't proceed.
  • The app crashed during play.
  • About display or behavior issues.
  • Information in a Notice or other announcement is incorrect / I want to confirm its content.
  • A notification arrived late.
  • The Player Enhancement / Enhance screen is slow.
Captain Tsubasa:My Golden XI Support
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