サポート
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Recent activity by サポート-
My dice rolls are fixed.
Dice rolls during Training are determined randomly, except on spaces marked "Change Roll" or "Fixed." If this doesn't resolve the issue, please contact us here.
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My dice rolls are fixed.
Dice rolls during Training are determined randomly, except on spaces marked "Change Roll" or "Fixed." If this doesn't resolve the issue, please contact us here.
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A different slot from the one I used the Support Item Re-roll Ticket on was re-rolled.
We will look into the details, so please contact us here.
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A Free Gacha or Surprise Gacha was displayed, but it isn't there.
If a Free Gacha or Surprise Gacha is being held, you can check it from "Gacha." If the relevant Gacha is not displayed, please contact us here.
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In what order are Gacha Tickets used?
With some exceptions, Gacha Tickets are used in order, starting with the ones closest to their expiration date. Please be careful not to forget to use your Gacha Tickets. * Please note that we are ...
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I have enough materials for Enhancement, but I can't tap the "Enhance" button.
In "Enhance," the "Required Enhancement Materials List" is displayed above the "Enhance" button. In cases such as when the Enhance Lv. exceeds 110, many Enhancement Materials are required, and they...
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How can I check my Player ID?
Your Player ID is displayed at the bottom of the Profile screen in [Menu] > [Profile]. Please check there.
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In what order are Gacha Tickets used?
With some exceptions, Gacha Tickets are used in order, starting with the ones closest to their expiration date. Please be careful not to forget to use your Gacha Tickets. * Please note that we are ...
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What should I do with "Support Items" I don't need?
By selling Support Items, you can obtain "Support Item Re-roll Ticket Fragments" based on their type and rarity.
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What should I do with "Support Items" I don't need?
By selling Support Items, you can obtain "Support Item Re-roll Ticket Fragments" based on their type and rarity.