サポート
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Recent activity by サポート-
My Gold Medals decreased on their own.
Please try the following steps. ●Go to "Settings" in the Menu and change the "Effect Settings" to "Lite Version" ●Restart the app and perform "Repair Data" from [Menu] on the title screen ●Restart...
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I can't pull from the Gacha.
■If you cannot use a Gacha Ticket you own Gacha Tickets can be used from "Gacha Ticket" in the Gacha screen. [Gacha] > [Regular Gacha] > [Gacha Ticket] * Some Gacha Tickets, such as the "Selectable...
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The name of an Event Reward is wrong / The correct name is not displayed.
We will look into the details, so please contact us here.
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I can't find a Mission.
Some Missions are available only during specific Event Periods or times. For Event Periods and times, please check the Missions screen or the details page of the relevant Campaign. [Menu] > [Missio...
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I can't pull from the Gacha.
■If you cannot use a Gacha Ticket you own Gacha Tickets can be used from "Gacha Ticket" in the Gacha screen. [Gacha] > [Regular Gacha] > [Gacha Ticket] * Some Gacha Tickets, such as the "Selectable...
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Information in a Notice or other announcement is incorrect / I want to confirm its content.
We will look into the details, so please contact us here.
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A notification arrived late.
The time at which notifications are displayed may vary depending on your usage environment and connection status. Restarting the app or your device, clearing the cache, or reinstalling the app may ...
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Please tell me about automatic removal from Clubs.
Members who have not logged in for 7 days will automatically leave the Club. If the Captain is automatically removed, Captain privileges will be transferred to the member with the highest Total Pow...
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The Player Enhancement / Enhance screen is slow.
Depending on the number of Players you own, the Player Enhancement and Enhance screens may lag. If this applies to you, please reduce the number you own via Ability Unlock, Sell, etc., and then try...
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The Player Enhancement / Enhance screen is slow.
Depending on the number of Players you own, the Player Enhancement and Enhance screens may lag. If this applies to you, please reduce the number you own via Ability Unlock, Sell, etc., and then try...